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Possibility of adding a fitted sheet for additional protection.
- Avoid machine washing. If stained, clean with a clean cloth and warm water.
- Vacuuming without over-exerting is very effective in removing any dust, crumbs and other things.
Looking for a restful sleep experience with a touch of Japanese authenticity? Discover our Comfortable futon that combines comfort, ease of use, and traditional Japanese design. If you want even more choice, the Japanese futon collection is waiting for you! Above all, don't hesitate to take a look at our entire collection of Japanese decorations .
Treat your body to a restorative break in a setting imbued with serenity. This memory foam futon is inspired by Japanese style to combine sleek aesthetics with ergonomic comfort. Its soft texture hugs the contours of your body while maintaining a simple, understated design, ideal for a zen and natural atmosphere.
Its dense, firm memory foam core molds to each body shape for optimal support. Lightweight and foldable, it's easy to store and adapts to everyday or occasional use. The removable, washable cover completes the set with a functional and neat finish.
A versatile and stylish essential, designed for refined interiors seeking lasting well-being and harmonious design.
This policy applies to all orders placed on www.tenko.fr.
It is designed to clearly inform you of our shipping procedures. By ordering on our site, you accept these conditions.
Processing and delivery times
Order cut-off time: 2 PM (French time zone)
Processing and shipping: 2 to 5 business days
Delivery of package: 6 to 15 business days depending on your location
👉 Estimated total time: 8 to 20 business days
These times are indicative and may vary during periods of high activity or in case of unforeseen logistical events.
A. Shipping costs
Delivery is free for all orders.
B. Delivery zones
We currently ship worldwide, including:
Metropolitan France
French Overseas Departments and Territories
Europe
North America
South America
Africa
Asia
Oceania
Some destinations may be subject to additional delays or customs formalities depending on the delivery country.
Please contact us for any request concerning delivery to your destination.
C. Carrier
Depending on your location, delivery is handled by La Poste or a local partner carrier.
D. Order tracking
A tracking number is sent by email once your order has been shipped.
Tracking usually becomes active within 2 to 5 business days after shipping.
E. Order modification or cancellation
Any modification or cancellation must be requested within 24 hours of placing the order.
Once the package has been shipped, no modifications are possible.
F. Damaged package or delivery problem
If your package arrives damaged or has a problem, please contact our customer service as soon as possible with supporting photos.
We will offer you a suitable solution (replacement or refund, depending on the case).
Product origin
Some products are shipped from our logistics partners located in China, which may influence delivery times.
Contact
Customer service available Monday to Friday from 10 AM to 12 PM and from 2 PM to 6 PM.
Phone: +33 9 72 12 29 79
Email: contact@tenko.fr
Address:
JL&F Group SASU
61 rue de Lyon
75012 Paris
France
RCS Paris: 941 136 186
Intracommunity VAT: FR82941136186
At Tenko, we carefully select items inspired by Japanese aesthetics. Our catalog offers a wide choice of clothing, accessories, decorative objects, and tableware, designed to bring a touch of Japan to your daily life.
Each piece is chosen for its originality, quality, and evocative character. Whether you are passionate about Japanese culture or simply curious, you are sure to find something that speaks to you.
All our products are carefully packaged, whether for yourself or as a gift. Tenko is also an excellent place to find original gifts.
We invite you to discover our special selection here:
🎁 Our gift ideas.
And for even more authentic packaging, opt for our Japanese furoshiki — elegant and reusable traditional fabrics, perfect for your gifts.
Are you a company, an association, a works council, or a school? Tenko offers tailored solutions for your events, corporate gifts, or group purchases.
We also offer **customization of certain products** (logo, message, packaging, etc.) for your special projects.
Do not hesitate to contact us for a quote or a custom request.
Tenko is a French boutique founded between Rennes and Saint-Malo, with its headquarters in Paris. Our mission: to introduce the Japanese universe to as many people as possible, through an original selection of lifestyle, home decor, textile, and accessories products.
Behind Tenko, a small, passionate team supports you daily. Louise, our customer service manager, answers your questions with care and kindness.
We are committed to offering you a seamless experience, unique products, and human-centric service.
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